KangarooHealth is a plug-and-play remote care solution that fits the unique needs of rural health clinics. We provide everything you need (devices, staff, platforms) to improve care, and boost revenue, without burdening staff.
Medicare's recent reimbursement expansion now includes Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) for Federally Qualified Health Centers (FQHCs) and Rural Health Clinics (RHCs), at a higher rate than other types of clinics. Find out how your clinic could benefit by setting up time to chat.
Our platform, coupled with on-demand clinicians, analyzes health changes in real-time, enabling early warning sign detection and proactive intervention to prevent adverse events and unnecessary ER visits.
KangarooHealth RPM and CCM facilitates consistent monitoring and communication between visits, fostering patient accountability and reducing missed appointments in the office.
Leveraging smart devices and personalized follow-up, KangarooHealth ensures daily vital sign monitoring and boosts medication adherence, empowering patients to actively participate in their care for improved outcomes and satisfaction.
Fully reimbursable by Medicare, Medicaid, and commercial insurance, our solution offers providers a significant revenue boost. Combining RPM and CCM services maximizes reimbursement potential while delivering comprehensive patient care.
Prescribe KangarooHealth remote patient monitoring to an established patient, like any prescription. Referrals take one minute in our platform, or one-click in an integrated EMR.
KangarooHealth handles enrollment seamlessly. We verify coverage, distribute devices to patient homes, and guide them through setup in a 10-minute call.
Our remote monitoring clinicians oversee monitoring, escalating and engaging as needed. Your staff is alerted during office hours only when necessary.
Gain actionable insights through monthly reports integrated into your EMR. Streamline reimbursement with our billing reports, or opt for full revenue cycle management service for added ease.
No, Remote Patient Monitoring is considered a separate service and could be complementary to any telehealth you provide. RPM has monthly recurring reimbursements with different CPT codes, and is not encounter based.
Per your care focus, KangarooHealth helps you identify clinically qualified patients. General guidelines include:
• Patients may have a chronic condition, like heart disease, or an acute condition, like asthma. Most patients enrolled in RPM have at least one long-term chronic condition.
• RPM program members must be established patients who you have had a prior evaluation and management service with (this can occur in person or over telehealth).
• Patients may not be currently enrolled in another RPM program.
• Nursing home patients do qualify for RPM.
Most patients’ insurance plans fully cover RPM benefits without any co-pays. However, some patients may have a co-pay or other minimum financial responsibility. KangarooHealth gains patient consent for financial responsibility prior to enrollment in the program.
Very! We ship cellular devices to patients’ homes. The cellular devices transmit measurements in real time without any dependency on smartphones, internet or Bluetooth. We also communicate with patients using the channel they prefer, including phone, SMS, in-app messaging and/or telehealth.
RPM devices are usually on a leasing model, which are usually covered by RPM reimbursements to providers.
KangarooHealth also allows providers to purchase the devices upfront.
KangarooHealth utilizes cellular-connected devices, which removes the dependency for internet, Bluetooth, or a smartphone. Straight out of the box, these devices can send data directly to our RPM platform.
KangarooHealth takes patient data security very seriously. Our platform utilizes AWS HIPAA-compliant servers and KangarooHealth is HIPAA and SOC2 certified. We adhere to industry best practices on incident management, database security, and privacy.
Medicare: all cover RPM.
Commercial Plans: many cover RPM, and their reimbursements rates are typically 50% higher than Medicare.
Our customers usually receive their first monthly reimbursement within 30-45 days of their first submission to commercial insurance or Medicare.
Providers are required to submit the RPM claims monthly to get reimbursements. Most of our customers choose to handle billing on their own in reference to the easy-to-use reports provided each month by KangarooHealth. KangarooHealth also offers full revenue cycle management service on request, using providers’ billing software.
All reimbursements are only payable to providers, not KangarooHealth.
No, RPM is not encounter based. When KangarooHealth provides monthly monitoring, your staff do not need to get in touch with patients for RPM each month.
KangarooHealth can have your program up and running within two weeks. We have a streamlined onboarding process that involves just 2-3 hours of online onboarding time required by your staff.
Referring patients to RPM takes a few clicks if we’ve completed a simple integration with your EMR. If your staff is using the KangarooHealth platform for referrals it typically takes less than one minute.
KangarooHealth does benefit verification and distributes the devices. Patients can usually begin using their devices within 24-48 hours after referral.
No, KangarooHealth provides U.S.-based expert remote monitoring staff available for our customers. If you have the staff to do your own monitoring and prefer that set up, your team can use the intuitive KangarooHealth platform to monitor and triage. KangarooHealth provides corresponding training.