Comprehensive CMS GUIDE Model Support
Confidently Navigate the CMS GUIDE Model
Simplify GUIDE participation with smart workflows, built-in reporting, and the trusted support your team deserves.
The Challenge: A Well-Intentioned Program, A Manual Process
The CMS Delivering an Improved Dementia Experience (GUIDE) Model is a promising step forward in dementia care, but the administrative burden is real. Providers must juggle cognitive assessments, care navigator workflows, advance care planning, respite care tracking, caregiver education, and detailed CMS reporting.
Manual Processes:
Most of these steps are still done manually. Without a scalable system, teams risk delays, non-compliance, and missed opportunities for impact
YOUR GUIDE WORKFLOW, ON AUTOPILOT
KangarooHealth automates GUIDE workflows, removing the manual operational burden so your team can focus on patient care.
Streamlined Patient Enrollment
KangarooHealth provides tools to quickly identify eligible patients, supporting your staff in the enrollment process. It seamlessly checks whether caregiver and patient criteria are met and securely captures consent.
Real-time Intervention & Support
Our platform provides prioritized to-do lists that perfectly align with each patient’s care plan. Integrated communication allows continuous coordination between the care team, the patient, and the caregiver.
Effortless Documentation & Billing
Our tool also automatically captures documentation for reimbursement as your team completes their clinical tasks. You get accurate time tracking and seamless translation of documented services into billable codes, maximizing clean claim submissions.
TRACK EVERY TOUCHPOINT, MEET EVERY REQUIREMENT
KangarooHealth automatically tracks all touchpoints, ensuring that every CMS mandate is instantly met.
Audit-Ready Time Tracking
We ensure audit readiness by embedding compliance tracking directly into your daily clinical workflows. Our platform captures every minute of care navigator activity, provides timestamps, and differentiates between billable and non-billable services for clean billing.
Complete Patient Assessment Data
With KangarooHealth, you no longer have to worry about the patient data documentation process. Utilize our structured templates to make assessments reliably, set automatic reminders to ensure continuous compliance, and establish centralized care plans to create a single source of truth for personalized care.
Centralized Caregiver & Respite Log
Our platform enables you to track and centralize the unique services you provide to unpaid caregivers. Easily log the delivery of educational content and support to caregivers and family members. Additionally, record all care coordination activities and track the utilization of respite hours against the annual allowance.
Why Providers Choose KangarooHealth
We’re not just checking boxes, we’re helping you build sustainable, transformative care models. Here's how we stand apart:
More Than Just GUIDE
Unlike point solutions, KangarooHealth supports multiple CMS programs (GUIDE, RPM, CCM, PCM, and more) through one centralized platform.
Fast, Painless Launch
Start delivering GUIDE-aligned care in weeks—not months—with our proven implementation workflows, templates, and white-glove onboarding support.
End-to-End Support
From day one to audit day, our team is by your side—offering clinical guidance, operational expertise, and continuous optimization.
Trusted by Teams Who Care Deeply
We don’t just provide tools—we become an extension of your care team.
Tools That Work Like Part of Your Team
KangarooHealth provides the structure, reminders, and reporting to keep your GUIDE program running smoothly so your team can focus on what they do best.
Empowering the People Behind the Program
Your care navigators, family caregivers, and clinical staff deserve a solution that works for them.
KangarooHealth equips teams with smart task lists, auto-notifications, and centralized documentation—reducing friction and making communication easier. Our platform is built to help teams do what they do best: support patients and families with empathy and excellence.
IMPLEMENTATION THAT WORKS AT THE SPEED OF CARE
Our implementation process is fast and non-disruptive, ensuring it doesn’t take time away from essential patient care. With KangarooHealth, you can be up and running in weeks, not months.
USE PRE-BUILT GUIDE TEMPLATES
We use pre-built GUIDE templates and workflows that are engineered to be 100% compliant from day one, eliminating the need for separate development. The templates and workflows have been tested across several care settings, utilizing a configurable framework to address the unique needs of your practice and patients.
FULLY MANAGED ONBOARDING AND TRAINING
Our team handles patient onboarding and training, device selection and distribution, as well as staff training. The hands-on approach ensures that the care staff, patients, and unpaid caregivers are equipped and ready from the outset.
SEAMLESS INTEGRATION WITH EXISTING EHRs
Our platform integrates easily with existing Electronic Health Records (EHRs), ensuring you have complete visibility into all data —from patient enrollment to billing documentation. It also connects with over 100 wearable devices, allowing your patients to use tools they’re already familiar with.
Capture the Value of GUIDE Participation
Reimbursement Made Simple
GUIDE offers sustainable reimbursement—but only if your documentation and reporting are accurate.
Log caregiver services with ease
Download CMS-ready documentation
Track activity with timestamps
A Trusted Partner in Complex Care
Dementia care is complex. Participating in the GUIDE Model doesn’t have to be. KangarooHealth is a partner you can count on—for today’s requirements and tomorrow’s growth.
Whether you’re expanding services, launching new care models, or navigating CMS expectations, we’re here to make it manageable, measurable, and meaningful.
FREQUENTLY ASKED QUESTIONS
Your Questions, Answered: Everything You Need to Know About Our GUIDE
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