We provide an easy-to-use patient app and complete platform, paired with on-demand clinical monitoring and billing support. Close musculoskeletal care gaps and unlock new revenue streams, without burdening your staff.
The KangarooHealth remote therapeutic monitoring platform tracks a patient’s disease activity and flares, boosts patient compliance in home exercise programs, and improves outcome collection. Monitoring can be done by our remote monitoring staff or your staff.
KangarooHealth RTM analyzes a patient's health changes (in pain, mobility, range of motion and functional status), identifies early warning signs, and generates tiered alerts. Patients are escalated as needed to your staff for timely triage.
KangarooHealth’s RTM program is different from telehealth–it is not event-based and closes care gaps that occur between provider visits with consistent monitoring and reliable communication. Your patients feel supported, and you gain actionable health insights.
Providers and qualified healthcare professionals, such as physical therapists (PTs), occupational therapists (OTs), clinical psychologists and registered dieticians, are able to offer and bill RTM services. Go live in less than two weeks.
My patients appreciate the extra care that comes with remote therapeutic monitoring…It's been very easy to refer patients for services and my reimbursements continue to grow month after month.
After vetting most of the RTM solutions on the market, KangarooHealth is undoubtedly the most outstanding one we trust, for its full compliant, comprehensive, and configurable platform, senior-proof cellular devices, and licensed monitoring clinicians.
$ 9000 +
Musculoskeletal function (i.e. osteoporosis, arthritis, tendonitis, herniated disc)
Home Exercise Programs (HEP) tailored from 350+ animated, step-by-step exercises available in the app.
Tracking daily pain levels, identifying pain flares and pain medication compliance.
Mobility tracking, including step counts from smartphones’ built-in sensors, and early detection of mobility deficiency.
Wound progress photo tracking in a HIPAA compliant manner so care teams can monitor for infection or other issues.
Video tracking, also HIPAA compliant, for monitoring changes in gait or mobility.
You prescribe KangarooHealth RTM to a patient, similar to writing a prescription. This could be one-click with a simple EMR integration, or one minute in the KangarooHealth referral platform.
KangarooHealth verifies eligibility for your patients, then onboards them onto the KangarooHealth app and walks them through how it will help them, and their care team keeps tabs on their health.
Either your care team, or our on-demand clinical monitors, use the platform to monitor and engage patients. We provide easy-to-use billing reports that streamline your monthly reimbursement claims. Full revenue cycle management service is also available.
No, Remote Therapeutic Monitoring RTM) is considered a separate service and could be complementary to any telehealth you provide. RTM can be billed separately and is not encounter based.
Per your care focus, KangarooHealth helps you qualify eligibility for your patients. General guidelines include:
• Most patients enrolled in RTM have a musculoskeletal condition, chronic pain or need post-surgery MSK monitoring.
• RTM program members should have a prior management and / or evaluation relationship with their provider, either in person or via telehealth.
• Patients may not be currently enrolled in another RTM program.
• Many patients have $0 out of pocket expenses.
• Depending on insurance plans, some patients may have minimum financial responsibility such as co-pays.
• KangarooHealth will contact the patient with an estimate of their copay for approval prior to final enrollment in the program.
Patients can only be enrolled in one RTM program by a provider at any given time. During patient enrollment, KangarooHealth confirms with patients that they are not already enrolled in a RTM program.
Patients enrolled in RTM can also enroll in either a Chronic Care Management (CCM) or Principal Care Management (PCM) program through KangarooHealth, which could help improve outcomes for patients with comorbidities and are billed separately through different CPT codes.
Very! Our expert clinical monitoring staff members become a trusted coach to help seniors get familiar with our patient app, and once they are in the app people of all ages find it very easy to use. We also communicate with patients using the channel they prefer, including phone, SMS, or in-app messaging.
• There is no provider obligation for patients in RTM.
• Providers have access to the real-time patient data and risk stratification, as well as monthly clinical reports in our RTM platform any time.
• Either your staff, or KangarooHealth’s remote monitoring support, is in contact with your enrolled patients to encourage compliance and timely check-ins. Your staff is alerted only when necessary based on risk stratification alerts, and only during providers' office hours.
KangarooHealth takes patient data security very seriously. Our platform utilizes HIPAA-compliant servers and KangarooHealth is SOC2 certified. We adhere to all industry best practices on incident management, database security, and privacy.
Medicare & Medicare Advantage: all cover RTM.
Commercial Plans: many cover RTM, and their reimbursements rates are typically 50% higher than Medicare.
Our customers usually receive their first monthly reimbursement within 30-45 days of their first submission to commercial insurance or Medicare.
Providers are required to submit the reimbursement claims to payors. KangarooHealth provides monthly summary reports for your team’s reference.
We do have full revenue cycle support available upon request.
All reimbursement goes directly to the provider.
RTM is covered by Medicare, Medicare Advantage and most commercial health plans.
No, RTM is not encounter based. It does not change the number of therapy visits a patient is eligible to have.
KangarooHealth can have your program up and running within two weeks. We have a streamlined onboarding process that involves just 2-3 hours of training time required by your staff.
Referring patients only takes a few clicks if we’ve completed a simple integration with your EMR. If your staff is using the KangarooHealth platform for referrals it typically takes less than 1 minute.
KangarooHealth does the verification of insurance and patients can usually begin using the app within 24-48 hours after referral.