Best-In-Class Remote Patient Monitoring

We provide a plug-and-play, complete solution for remote patient monitoring (RPM), including a configurable monitoring platform, connected devices, on-demand clinical monitoring and billing support.

Close care gaps between visits and unlock new revenue streams, without burdening staff.

Founded in 2015, trusted by hundreds of providers nationwide

why kangaroohealth

Your one-stop remote patient monitoring solution

Remote patient monitoring is proactive healthcare that utilizes data from connected medical devices to improve care. Our RPM solutions are reimbursable by Medicare, Medicaid, and commercial health insurance plans to providers. We provide the most advanced RPM platform, backed by demonstrated ROI results for providers.
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Help reduce adverse events

RPM can reduce ER visits and readmissions by up to 80%. Our platform analyzes each patient’s health changes in real time, identifies early warning signs, and creates four-tier alerts. Our monitoring clinicians escalate patients for timely intervention with you, or your providers, as needed.

Improve patient compliance and care

The KangarooHealth platform checks patients’ daily vitals, gathers symptoms and patient reported outcomes, and boosts medication compliance. Our remote monitoring clinicians become a trusted coach, achieving a 92% patient compliance rate.

Boost patient retention and engagement

KangarooHealth’s RPM program fills in the care gaps between provider visits with consistent monitoring and communication (via phone, SMS, or in-app messaging). You gain actionable insights to timely triage patients and adjust their care plans, optimizing patient care and support.

Unlock new revenue streams

KangarooHealth's RPM solutions are reimbursable by Medicare, Medicaid, and commercial health insurance plans for providers, without adding to your staff's workload. Go live in less than two weeks.

Proven on healthcare frontlines

My patients appreciate the extra care that comes with remote patient monitoring…It's been very easy to refer patients for services and my reimbursements continue to grow month after month.

Dr. James Lundin
Lead Physician, Blue Diamond Physical Medicine

KangarooHealth remote patient monitoring platform is very intuitive to use for our monitoring staff, and the cellular devices are very easy for our senior patients. KangarooHealth customer success team is highly responsive.

Dr. Ugochukwu Nwokoro
Lead Primary Care Physician, Dayton Internal Medicine
Demonstrated ROI Results

KangarooHealth RPM unlocks new reimbursements

Our customers report increasing their bottom line 2x per enrolled member, and their RPM reimbursements can be combined with chronic care management reimbursements for multi-stream revenues. With KangarooHealth as your partner, you can improve efficiency and effectiveness of care, while keeping your workflow intact.

Annual Value Unlocked

# of Patients

Graphic Desinger

6000

Senior Desinger

60000

Art Director

600000

10
100
1,000
Annual Value

6000  +

*Estimated net gain after full cost of implementation and support services
Features

Our complete remote patient monitoring solution

Learn More

The leading platform, configured for your needs

Our platform includes rich libraries of disease-specific care management intake and follow-up templates, enabling health coaches to focus on patient care and education, removing clerical burden and saving time.

Manage any chronic condition, or combination

Our platform can be configured for any chronic condition–in the case of PCM–or any combination of chronic conditions for CCM. Your staff or our on-demand clinical monitors follow any changes in health or symptoms throughout the month.

Streamlined managed services

We verify patient benefits within the same day of patient referral, patient enrollment is completed within 24-48 hours. New providers can complete onboarding and go live within two weeks.

Coachingthat makes a difference

Our CCM/PCM care plan templates, goal setting and omni-channel communication options make it a breeze for either your staff, or our clinical monitors to help patients make real progress in their goals.

The leading RPM platform, configured for you

Our RPM platform is the most complete and configurable platform on the market, and works with the systems you already have in place. We easily integrate with your EMRs and billing software, and tailor our platform to your existing care protocols.

50+ conditions supported 

Our remote patient monitoring solution not only covers 50+ common conditions such as hypertension, diabetes, COPD, and heart failure, but also allows configurable care plans and risk stratification tiers for any chronic condition. Our RPM condition coverage is 10x the next competitor.

100+ cellular connected device integrations

Our integrated devices,  such as cellular blood pressure monitor, weight scale, pulse oximeter, glucometers, are 4G powered cellular devices and approved by the FDA. They transmit measurements in real time to our RPM platform straight out of the box, without needing Bluetooth or internet. New devices are shipped to patient homes via a 2-day shipping.

On-demand clinical monitoring and billing services

We know your team is already stretched, so we provide on-demand managed services to ensure your success at every step without burdening your staff. Managed services include eligibility verification, patient enrollment, clinical monitoring, care escalation and billing.

Streamlined onboarding process

We verify patient benefit eligibility within the same day of patient referral, patient enrollment is completed within 48 hours, and patients receive their devices with two-day shipping. New providers can complete onboarding and go live within two weeks.

Engage patients and caregivers via remote care app

Patients enrolled in RPM can view their real-time progress and receive reminders through our intuitive patient app. Approved family members can also access the app to stay up to date on their loved ones’ health. Participation in the app is optional per patients’ preferences.
50+ COVERED CONDITIONS

Scalable, proactive care

KangarooHealth can support any condition you want to track with RPM. Most of our customers enroll patients with the following diagnosis:

Hypertension

Diabetes

Pre-diabetes

Obesity

COPD

Congestive heart failure

Renal disease

Our devices

KangarooHealth is integrated with more than 100+ cellular connected devices. We choose cellular because these intuitive devices transmit data to our platform straight out of the box, without bluetooth or internet, greatly improving compliance.  Integrated Bluetooth devices are also available upon request.

Cellular blood pressure cuffs

Cellular pulse oximeter

Cellular thermometers

Dexcom integration

Cellular scales

Cellular glucometer

Activity trackers (including FitBit and Apple Watch)

How it works

KangarooHealth RPM makes everything simple

1

You refer patients

You prescribe KangarooHealth remote patient monitoring to an established patient, similar to writing a prescription. This could be one-click with a simple EMR integration, or one minute in the KangarooHealth platform.

2

We handle enrollment

KangarooHealth verifies coverage benefits for your referred patients, then calls your patients and distributes corresponding devices to patient homes. Our monitoring specialists guide patients through a 10-minute call to take their first measurement.

3

We monitor, escalate and engage

KangarooHealth remote monitoring clinicians provide full patient monitoring, escalation, and engagement services on your behalf. Your designated staff is alerted only when necessary during your office hours.

4

You see improved care and more revenue

Your providers gain actionable insights via monthly reports from KangarooHealth platforms to your EMR. We provide easy-to-use billing reports to streamline your monthly reimbursement claim. Full revenue cycle management service is also available.

Better care for patients, new revenue for your business. A true win-win.

FAQ

Is RPM the same as telehealth?

No, Remote Patient Monitoring is considered a separate service and could be complementary to any telehealth you provide. RPM has monthly recurring reimbursements with different CPT codes, and is not encounter based.

What are the patient qualifications for RPM?

Per your care focus, KangarooHealth helps you identify clinically qualified patients. General guidelines include:

• Patients may have a chronic condition, like heart disease, or an acute condition, like asthma. Most patients enrolled in RPM have at least one long-term chronic condition.
• RPM program members must be established patients who you have had a prior evaluation and management service with (this can occur in person or over telehealth).
• Patients may not be currently enrolled in another RPM program.
• Nursing home patients do qualify for RPM.

Is there any patient out of pocket expense for this program?

Most patients’ insurance plans fully cover RPM benefits without any co-pays. However, some patients may have a co-pay or other minimum financial responsibility. KangarooHealth gains patient consent for financial responsibility prior to enrollment in the program.

How intuitive is the program for senior patients?

Very! We ship cellular devices to patients’ homes. The cellular devices transmit measurements in real time without any dependency on smartphones, internet or Bluetooth. We also communicate with patients using the channel they prefer, including phone, SMS, in-app messaging and/or telehealth.

Devices

Who pays for the devices?

RPM devices are usually on a leasing model, which are usually covered by RPM reimbursements to providers.
KangarooHealth also allows providers to purchase the devices upfront.

How is data collected from the devices?

KangarooHealth utilizes cellular-connected devices, which removes the dependency for internet, Bluetooth, or a smartphone. Straight out of the box, these devices can send data directly to our RPM platform.

How secure is patient data?

KangarooHealth takes patient data security very seriously. Our platform utilizes AWS HIPAA-compliant servers and KangarooHealth is HIPAA and SOC2 certified. We adhere to industry best practices on incident management, database security, and privacy.

Billing

What are the RPM CPT codes? What is the reimbursement rate?

RPM Reimbursement: $130-$200+ Per Patient Per Month

Medicare: all cover RPM. 
Commercial Plans:
many cover RPM, and their reimbursements rates are typically 50% higher than Medicare.

Provider Billable CPT
Average Medicare Rates
Notes
99453
$21.16
One-time (Enrollment)
99454
$69.86
Monthly Recurring Data Collection
99457
$55.70
Monthly Recurring PPPM
First 20 min. of monitoring
99458
$44.88
Monthly Recurring PPPM
Additional 20 min. of monitoring
(up to 2 units)
*KangarooHealth does not bill patients or payors

When do reimbursements begin?

Our customers usually receive their first monthly reimbursement within 30-45 days of their first submission to commercial insurance or Medicare.

Who handles the billing? Who gets the reimbursements?

Providers are required to submit the RPM claims monthly to get reimbursements. Most of our customers choose to handle billing on their own in reference to the easy-to-use reports provided each month by KangarooHealth. KangarooHealth also offers full revenue cycle management service on request, using providers’ billing software.

All reimbursements are only payable to providers, not KangarooHealth.

Is RPM encounter based?

No, RPM is not encounter based. When KangarooHealth provides monthly monitoring, your staff do not need to get in touch with patients for RPM each month.

Getting started

How long does it take to launch with a new client?

KangarooHealth can have your program up and running within two weeks. We have a streamlined onboarding process that involves just 2-3 hours of online onboarding time required by your staff.

How long does it take to enroll a new patient?

Referring patients to RPM takes a few clicks if we’ve completed a simple integration with your EMR. If your staff is using the KangarooHealth platform for referrals it typically takes less than one minute. 

KangarooHealth does benefit verification and distributes the devices. Patients can usually begin using their devices within 24-48 hours after referral.

Do I have to hire monitoring staff to utilize the program?

No, KangarooHealth provides U.S.-based expert remote monitoring staff available for our customers. If you have the staff to do your own monitoring and prefer that set up, your team can use the intuitive KangarooHealth platform to monitor and triage. KangarooHealth provides corresponding training.

Resources

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Customer testimonials

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